Terms of service

Version 2026-09-05. Slovenské znenie

1. Who operates the service

Elektroinštalácie Poprad, s.r.o., Fraňa Kráľa 2071/34, 058 01 Poprad, Company ID 48061999, registered in Okresný súd Prešov, Oddiel: Sro, Vložka č. 31271/P.

2. What the service is and is not

TrueTier is a catalog of software products with automated uptime checks and price history. We are not the seller of the listed products and not a party to any transaction between you and their makers. Their providers are solely responsible for content, functionality and fulfilment of offers.

3. Accounts

An account may be created by a person over 16. You are responsible for the security of your password. Accounts used for spam, misleading listings or manipulation of ratings may be terminated.

4. Listings

Listing is free and subject to approval. By submitting content you confirm you have the right to publish it, and you grant us a non-exclusive, royalty-free licence to display it within the service and its promotion. We may refuse or remove a listing, particularly for misleading descriptions or non-existent products.

5. Uptime checks and price history

Published products are checked automatically and changes of price and deadline are recorded. This data is informational and automated; we do not guarantee its completeness or accuracy and are not liable for decisions made on its basis. Publishing this data is part of the service and cannot be disabled individually.

6. Discounts and price display

If you publish a discount, you are responsible for the accuracy of the reference price. For discounts we display the lowest price of the preceding 30 days in line with Directive (EU) 2019/2161.

7. Paid services and payments

Boosting and homepage placement are paid and always visibly marked. They do not affect ratings or uptime results. An audit is a consulting service delivered within 5 business days of payment.

Payments are processed by Lemon Squeezy, Inc. as Merchant of Record, which issues the tax document and remits VAT or sales tax.

7a. Binding rules for paid placement

The following rules form part of this contract and are binding on us. Their full wording with reasoning is on the Five rules page.

• Paid placement always sits in a separate, visibly marked section. It is never mixed with ranking earned through upvotes or ratings.
• User upvotes cannot be bought with money or credits, directly or indirectly.
• A commissioned review is published regardless of outcome. The client does not see it before publication and has no right to have it withdrawn or edited. They do have a right of public reply.
• Priority processing means a deadline for review, not a right to publication. On rejection we refund in full.
• Daily uptime checks and the record of price and deadline changes cannot be disabled, hidden or edited at the product owner's request.

All published paid content is marked as paid in accordance with consumer protection law and Directive (EU) 2019/2161.

7b. Competitor monitoring and API

The monitoring service fetches publicly available pages that you specify and compares their content. You are responsible for having the right to monitor those pages and for not breaching their operator's terms. We do not monitor content behind authentication and do not circumvent technical protections. Detected changes are automated, informational, and we do not guarantee completeness or accuracy.

Plan limits are counted per monitored page. For lifetime licences we reserve the right to change technical parameters if operating the service ceases to be sustainable; in that case we give at least 90 days' notice.

API access is tied to your account, is rate limited and must not be used for bulk copying of the catalog. When publishing our data, cite the source with a link.

7c. Credits

Credits are a prepaid unit used to pay for placements and services. One credit corresponds to 10 EUR excluding VAT. They are valid for 12 months from the date credited and expire afterwards. They cannot be exchanged back for money or transferred to another account. Member discounts have a monthly cap and do not combine with volume discounts. Until spent, credits are recorded as a prepayment received.

7d. Language model analysis

The competitor comparison feature sends the text of the compared pages to a language model provider at your request. This happens in one of two ways depending on your choice: under our access within the monthly and daily limits of your plan, or under your own key without a limit and at your expense. Your own key is stored encrypted and used for nothing else. If you do not run an analysis, nothing is sent.

Plan limits are shown on the tool page and exist to prevent abuse. Analyses beyond the limit can be purchased with credits; if an analysis fails, the credit is refunded. Model output is an estimate, not a fact, and we are not liable for decisions made on its basis.

8. Right of withdrawal

As a consumer you have the right to withdraw within 14 days without giving a reason. For digital content and services supplied immediately, you expressly agree to performance beginning before that period expires and acknowledge that you thereby lose the right of withdrawal. If an audit has not started, we refund in full.

9. Limitation of liability

The service is provided "as is". To the extent permitted by law we disclaim all implied warranties. Our total liability is limited to the amount you paid us in the preceding 12 months. We are not liable for indirect or consequential damages or lost profits. This limitation does not apply where the law does not permit it.

10. Governing law

This contract is governed by the law of the Slovak Republic. Your consumer rights under the law of your country of habitual residence are not affected. Disputes are resolved before the competent courts of the Slovak Republic, or out of court through the Slovak Trade Inspection or the European Commission's online dispute resolution platform.

11. Language versions

These terms are published in English and Slovak. The English version is authoritative; the Slovak version is an informational translation. In case of conflict the English wording prevails, except where mandatory consumer protection law of your country of residence requires otherwise.

12. Changes

We may change these terms. We give notice of material changes by email or a notice on the site at least 15 days in advance. Continued use of the service constitutes acceptance.