Someone sits down with your product and tells you the truth
The automated scan finds broken things. The harder problem is different: people land on your site, something does not click, and they leave without telling you what.
What I go through
What you get
A two to three page document: five to eight specific issues ranked by how much they are probably costing you, with an explanation of why and what to do. Plus the screen recording.
You will not get a list of eighty small details. You will get what is worth fixing this week.
Straight talk
I do the audits myself, by hand, so I take at most five a month. If capacity is full, I get in touch and either refund you or you wait for the next month — your choice. And one more thing: a paid audit has no influence on whether or where the product appears in the catalog. Placement is bought separately and is always marked.